The Level and Influencing Factors of Mobile Banking Usage in Uzbekistan
DOI:
https://doi.org/10.55640/jme-06-04-12Keywords:
Mobile banking, key factors of satisfaction, cashless societyAbstract
This study investigates the level of mobile banking usage in Uzbekistan and identifies the key factors influencing its adoption and customer satisfaction. The research is based on a quantitative survey and secondary data analysis. The findings reveal that service quality, perceived security, ease of use, and trust significantly influence mobile banking usage. The study contributes to the understanding of digital banking development in emerging economies.
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References
Madvaliyev, A. (Ed.). (2006–2008). O‘zbek tilining izohli lug‘ati (M harfi). G‘afur G‘ulom nomidagi nashriyot-matbaa ijodiy uyi. https://n.ziyouz.com/books/uzbek_tilining_izohli_lugati/O'zbek%20tilining%20izohli%20lug'ati%20-%20M.pdf
Madvaliyev, A. (Ed.). (2006–2008). O‘zbek tilining izohli lug‘ati (B harfi). G‘afur G‘ulom nomidagi nashriyot-matbaa ijodiy uyi. https://n.ziyouz.com/books/uzbek_tilining_izohli_lugati/O'zbek%20tilining%20izohli%20lug'ati%20-%20B.pdf
Avezov, M. K. (2022). Raqamli bank xizmatlari va uning afzalliklari. Scientific Progress, 3(2), 808–814.
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Copyright (c) 2026 Rustambekova Zebiniso Baxrom qizi, Karimov Khojakbar
This work is licensed under a Creative Commons Attribution 4.0 International License.
Individual articles are published Open Access under the Creative Commons Licence: CC-BY 4.0.
