SOCIAL RESPONSIBILITY OF COMPANIES AND ITS IMPACT ON THE BRAND

Authors

  • Feruza Temirova Senior lecturer, Karshi Engineering-Economics Institute, Uzbekistan

DOI:

https://doi.org/10.55640/eijmrms-04-04-35

Keywords:

Corporate social responsibility, brand image, customer loyalty

Abstract

Corporate social responsibility (CSR) refers to the concept that businesses should operate in ways that enhance society and the environment, beyond seeking profits. CSR can significantly impact a brand's image, affecting customer loyalty, market competitiveness, employee satisfaction, investment attractiveness, risk management, long-term growth, and customer engagement. Companies that prioritize socially responsible practices can enhance their reputation, differentiate themselves from competitors, attract and retain talent, and foster sustainable business growth.

References

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Porter, M. E., & Kramer, M. R. (2006). Strategy & Society: The Link Between Competitive Advantage and Corporate Social Responsibility. Harvard Business Review, 84(12), 78-92.

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Luo, X., & Bhattacharya, C. B. (2006). Corporate social responsibility, customer satisfaction, and market value. Journal of Marketing, 70(4), 1-18.

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Published

2024-04-30

How to Cite

Feruza Temirova. (2024). SOCIAL RESPONSIBILITY OF COMPANIES AND ITS IMPACT ON THE BRAND. European International Journal of Multidisciplinary Research and Management Studies, 4(04), 223–229. https://doi.org/10.55640/eijmrms-04-04-35